Features offered by Grabee
Easiest way to collect feedback from your customers
Grabee's three modules, product feedback board, public roadmap and product changelog will help you manage all of your customer feedback in one place.
Collect customer feedback in one easy-to-access place.Product feedback tool
Let your cutsomers know which features are being prioritized first.Product roadmap tool
Notify your users from small updates to major feature releases.Notify with changelog
Customer feedback board
Organize with feedback boards
Feedback boards let you organize feature requests into topics and subtopics so that they're easy to find later on.
Collect feeback from different platforms
Now all your customer feedback can be collected in one place, making it easier for you to respond.
Set boards privacy
You can control board privacy, allowing you to control who sees the feedback.
Vote on behalf
You can vote on behalf of your users on an existing feedback.
Merge duplicate posts
Spot duplicates and merge them together so that your team doesn't have to waste time reading through the same post twice.
Product roadmap tool
Publish product roadmap
With public product roadmap you can let your customers know what's on the horizon for your product line.
Use your product roadmaps to communicate progress to customers and key stakeholders.
Prioritize features based on impact, effort and urgency
Use the data that you've collected on user behavior, customer feedback and feature requests.
Build your own roadmap table to prioritize features
Prioritize your product roadmap and build the right features to grow your customer base and keep current customers loyal towards your product.
Make roadmap private
Keep your product roadmap private and for internal use only.
Product Changelog & Release Notes
Notify with product changelog
A product changelog can also be a good way to communicate changes clearly by listing out what's new in each release.
Increase feature adoption and engagement
Make your users feel excited about what's coming next and are more likely to share their excitement with others.
Share product updates
Send product update notifications to your users about new feature updates or product releases.
Set custom domain
Set a custom domain for your public feedback portal to make it more professional and easy for users to find.
Powerful text editor
No more clunky, outdated WYSIWYG editors that force you to choose between formatting options! Grabee has a powerful text editor designed to make it easier for you to write rich-text content.
Grabee is so much more loaded with features, it's insane
Grabee is an all-in-one solution that helps you get the most out of your customers' feedback and turn it into actionable insights.
Create and manage feedback boards to collect user feedback.
Prioritize features based on impact and urgency.
Announce new product updates, share features with your users.
Boards can be public or private, and you can decide who has access to the board.
Enable SSO to allow your existing customers to submit feedback with a single click.
Moderate your posts & comments and keep your feedback portal safe from spam and hate speech.
Guests can leave an unlimited number of guest posts on your board without creating an account.
Make it easy for users to contribute to discussions without signing up.
Guests can vote up or down on any post and feature requests without creating an account.
Set custom domain
Set custom domain for your public feedback portal so your users have unified experience.
Set OpenGraph image
Add an open-graph image that will show up on Facebook and other social media sites.
Select theme for your public feedback portal for consistent user experience.
Custom brand colors
Set custom brand colors for your background, text, and buttons in order to match your brand.
Upload your brand favicon of your product to make Grabee's feedback portal your own.
Link directly back to specific pages on your site or any external page.
Set default homepage
Specify which page should appear when someone visits your public board URL.
Set custom domain
Bring your own domain to your Grabee account. Like feedback.yourdomain.com.
Hide Grabee branding
Disable Powered by Grabee branding on your account.
Public or private board
Boards can be public or private, and you can decide who has access to your feedback boards.
Upvotes & downvotes
Upvotes and downvotes helps you see which feature is popular among your users.
If you're having trouble with spammy votes on a post, you can reset them so that they're counted again from scratch.
Leave internal comments on a post for team members to see without showing them publicly to your users.
You can mention another user in your posts by typing '@' followed by their username.
Vote on behalf
Allows your team to vote on behalf of your users.
Post on behalf
Allows your customer support team to post on behalf of your users.
Merge duplicate posts
Merge duplicate posts so that all of similar feature requests are consolidated into one thread.
Prioritize feature requests by asking your users about how important it is for them.
Move between boards
Move feedback between boards so you can easily see all ideas in one place.
Hide posts if they're not relevant to your product.
Pin posts & comments
Pin posts & comments so they stay at the top of the board where they belong!
Set estimated completion date
Set estimated completion dates so that everyone knows when they can expect new features.
Disable comments on any post if you don't want users leaving feedback on that post.
Make your boards read-only allowing votes and comments from your users.
Prioritize feature requests with the help of a prioritization table,so you can prioritize what's most important.
You can share your product roadmap with specific people or with everyone using your product.
Choose from a list of pre-defined statuses or create one that suits your needs best by adding it to the list as well!
Give each task a priority score based on impact and effort.
No matter where you want to place it, Grabee makes it easy.
Add labels to any changelog item, making it super easy to keep track of what's going on with your product.
If you've created an amazing new feature for your product or fixed a critical bug, share them with your users.
Rich text editor
Grabee's rich text editor lets you add in links and images to make your changelog more engaging and informative.
We've made it easy for you to share an email with people who are subscribed to updates on that specific product.
Reactions to changelog
Allow users to react to changes with a thumbs up rating. You can also turn this off in Settings if you don't want anyone reacting to your changes.
Link related posts
You can link related posts within the same changelog that contain more information about the update being described.
Subscribe users for updates
Subscribe for updates and get notified when there's a change in your product.
FAQ on Grabee feedback management toolEverything you need to know about Grabee's feedback tool
If you have anything else you want to ask, reach out to us.
Is the trial really free?
Yes! You can try out Grabee for free with no credit card required.
Can I have unlimited feedback portals and portal users?
Yes, you can create as many feedback portals as you'd like and have unlimited users in each portal.
Can my users submit feedback without signing up?
Yes! Your users will be able to submit feedback anonymously if they choose not to sign up with their email addresses.
Do users have to signup to give feedback?
No, they don't! Users can leave feedback anonymously or register and leave their email so that you can reach out if you have questions or concerns about their feedback.
Can I moderate my posts and comments?
Yes! You have full control over which feedback you want to keep and which you want to discard. You can even set up moderation rules to make sure your users are submitting helpful feedback.
Can I score & prioritize feature requests?
Yes! Our feature voting tool lets you assign scores to each feature request based on how important it is to your customers, so you can prioritize those requests that are most likely to get implemented into your product roadmap.
Can I use Grabee as both an internal and a public feedback tool?
Yes! You can use Grabee to collect feedback both from your internal team and from external users. The platform is highly customizable so that you can easily change feedback board privacy that serves your specific needs.
Can I embed a feedback board on my website?
You bet! Grabee allows you to embed a feedback board directly into any page or section of your website, so customers can give their feedback right where they're reading about your product or service.
Can I connect my own custom domain?
Yes, you can set up your own custom domain by going to Settings > Custom Domain and adding your domain name there!