Customer feedback board
Give your users a place to give feedback, and share ideas
Feedback board is an online forum to collect and organize customer feedback, so you can make informed decisions about your product.
Communicate with your users
Feedback boards allow you to collect, manage and prioritize feature requests in one place.
Embed within your product
Embed a feedback board within your product so that it's easy for users to leave feedback.
No more guesswork
With Grabee, you'll be able to see exactly what customers are saying about your product.
Benefits of using feedback boards
Increase customer loyalty by showing them that their voice matters
Feedback boards help encourage engagement and participation from your users, which can lead to increased loyalty and retention rates for your business.
Prioritize features based on votes
Helps encourage engagement and participation from users, which can lead to increased loyalty and retention rates for your business.
Identify new feature opportunities
Gives users an opportunity to voice concerns or issues directly with the product decision makers so that they don't have to rely on third-party reviews.
Improve your product
Gain insight into what your customers think about how things work right now, what issues they're having with certain features and more.
Collect feedback from multiple sources into one place
Send feedback from multiple sources like Slack, Gmail, Intercom, and Discord into Grabee's dashboard. You'll be able to see everything that your customers have to say in one place and use that insight to improve your product.
- Little StarCreate multiple boards for different use cases.
- Little StarEmbed directly inside your product or web app.
How do feedback boards work?
By creating a feedback board, you'll be able to collect information on what features your users want, how they use your product, and what they think about it.
Set up your feedback portal
Sign up for Grabee, and set up a feedback portal and you are ready to start collecting feature requests.
Collect feedback from anywhere
A feedback board can be embedded anywhere on your website or in-app so customers can submit their feature requests directly from there.
Start building features your users want
Users can vote on which features they'd like to see prioritized. The best features move up in priority as more people vote for them.
Feedback board features
Organize with feedback boards
Feedback boards let you organize feature requests into topics and subtopics so that they're easy to find later on.
Set board privacy
You can control board privacy, allowing you to control who sees the product feedback.
Merge duplicate posts
Merge duplicate posts so you don't waste time looking through the same response twice.
Post on behalf
Post on behalf of your customers so they don't have to login or go through any hoops.
Some more features of feedback boards
Custom form placeholders
Custom form placeholders let you use your own branding and logo in our forms, so your customers feel like they're being asked questions by YOU.
Assign priority ratings to different posts, so you can prioritize what matters most at any given time.
Public & Internal comments
Allow for public comments that anyone can see and internal comments only visible to team members.
Upvotes & Downvotes
Upvotes and downvotes helps you see which feedback is popular among your users.
Disable comments in case you don't want people to be able to add their own responses.
Guest posts & comments
Guest posts so that users can share their thoughts without having to signup.
Learn more about feedback boardsEverything you need to know about feedback boards
If you have anything else you want to ask, reach out to us.
What is a feedback board?
A feedback board is a tool that allows you to collect customer feedback, feature requests and suggestions in one place.
What are the benefits of feedback boards?
Increase engagement with your audience by making it easy for them to share their opinion with you and increase revenue through customer loyalty and word-of-mouth marketing.
Can I set feedback boards privacy?
Yes, you can set feedback boards to be private. The feature allows you to create an internal board for your team to use, or create a public board that anyone can access.
Can I embed feedback boards?
Yes, you can embed feedback boards within your own product or website using the embedded feature of Grabee Feedback Boards. You can also create a custom version of Grabee Feedback Boards for your brand if you wish.
How can I create a feedback portal?
Sign up to Grabee which makes it easy to create your own feedback portal. We've got all the tools you need to customize the look and feel of your portal, so it feels like an extension of your brand's voice.
Do I need a customer feedback board?
If you want to get the most out of your customers' input and make sure they feel heard, then yes! Customer feedback boards make it easy for people who are using your product to give their input on what they'd like to see in the future.
Can I import Canny.io posts into Grabee?
Yes! Grabee is designed to import all of your old data and keep it organized for you. Just let us know in chat support and we will be happy to help you at no extra cost.
Can I connect my own custom domain?
Yes, you can set up your own custom domain by going to Settings > Custom Domain and adding your domain name there!
Can I whitelabel Grabee?
Yes! Grabee is fully customizable, so you can customize the look and feel of your public portal as well as add company branding. We also have a number of themes available.