Close feedback loop from collecting to announcing new product updates.
User feedback tool to grab real input from your users to stop you from assuming their needs. Instead, let your users share their needs in their own voices.
You'll never have to make product decisions based on anecdotal data
Getting real input from users stops you from assuming their needs. You know all those great ideas you have? We want you to try them, lots of them, and find out what works.
Don't waste time collecting feedback from different sources.
Collect and manage user feedback from different platforms in one place and avoid duplicate user feedback.
Stop guessing which feature will have the most value and impact.
Keep track of feature requests and understand which feedback carry the most impact and should be prioritized.
Collect and categorize feedback in Feedback Boards
Feedback board keeps all of your product's feedback in one place. You can even set up a private board if you want to collect feedback from only certain people or groups. Or create a public board if you want everyone to be involved!
Identify your users who asked for what and who upvoted which feature.
Keep some of your boards private for your internal stakeholders.
Vote on Behalf
Let your sales team vote of behalf of your users when they encouter one.
Analyze and Prioritize Roadmap based on your user segment
Grabee's feedback prioritization tool helps you identify what to build next, so you can spend more time building and less time deciding.
Filter popular posts by segment so your most valuable customers don't get diluted.
Score and rank features so you're building the most impactful feature.
Public roadmap to show that your team is working hard to improve the product.
Close feedback loop with a public Product Changelog
A public product changelog is a great way to keep your users informed of changes to your product. It also helps you close the feedback loop and understand how your users are interacting with your product.
Notify users about new product updates, so you can keep them engaged.
Embed in-app widget anywhere in your product dashboard or website.
Schedule your changelogs about new feature updates or product releases.
Reduce churn by listening to your users and make them feel invested in your product
Feeling heard is huge when it comes to brand loyalty and keeping your users around.
57% of users churn
if their feedback goes unaddressed by the product team.Source: Fundera
55% of user requests
are not acknowledged by the sales team.Source: Huffpost
11% of user churns
could be prevented with a simple feedback management toolSource: Huffpost
Integrate Grabee with products your team already uses
You can collect feedback manually or by using one of our integrations. Every customer-facing team member should capture the feedback they hear.